Terms of service
‘Global Pay Solution LLC’ us’ or ‘we’ refers to the Website’s owner. ‘you or Customer’ refers to the user or viewer of our terms.
The following forms a legal agreement between you and Global Pay Solution LLC. By using the Website (https://www.globalpaysolution.net or “Site”), you acknowledge that you have read, understood, and agree with our policies and regulations. If you disagree with these terms, please do not use this site.
Global Pay Solution LLC and its licensors own all the intellectual property rights and materials in this Website. This Website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of these terms and conditions. You are granted a license only for viewing the material contained on this Website. Refrain from Using this Website contrary to applicable laws and regulations or in any way that may cause harm to the Website or any person or business entity.
The trademarks, service marks, or logos displayed on this Website are registered and unregistered trademarks of their respective companies and or/Global Pay Solution LLC. All images, specifications, and descriptions are subject to change without notice. Neither we nor any third parties provide any warranty or guarantee on the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this Website meet your specific requirements.
Your use of this Website and any dispute arising from such use is subject to the laws of Wyoming, USA. From time to time, this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the Website (s). We have no responsibility for the content of the linked Website (s)
All material and information provided on the Website are subject to copyright by Global Pay Solution LLC.
General
Global Pay Solution LLC charges your credit/debit card after you accept the quotation via email/ phone for onsite support. Still, under any circumstance, if we cannot resolve the issue even once, we will process a refund right away. For onsite service, if the technician visit doesn’t happen or problems are not resolved, we will try to reschedule the appointment and refund the amount you paid. The customer reserves the right to cancel onsite service at least 8 hours before the appointment. However, service cannot be canceled if cx has accepted the technician’s call that day. If service is canceled after the technician’s call acceptance by the customer, a 50% refund will be given. No refunds will be given if service is canceled after the stipulated time frame or if service is declined when the tech is already on site or is on the way to the site. Global Pay Solution LLC reserves the right to cancel the service appointment at its sole discretion, and a total amount refund will be issued in that case. The cost of the parts may be separate from the service order and can change until the last minute as the total number of replaced parts can go up and down in some complex repairs.
Service
You agree that Global Pay Solution LLC shall not be held liable or responsible under any circumstance at any time for any type of loss or damage, including data loss while receiving our services. Global Pay Solution LLC reserves the right to decline onsite services for any reason at its own discretion.
Onsite services
For onsite services, you can accept our quotation via email or phone, agree to our tech visit, and be responsible for providing the technician with proper access to perform necessary repair work. We will perform a diagnostic via phone to understand the issue and find an appropriate resolution.
You agree that Global Pay Solution LLC shall not be held liable or responsible under any circumstance at any time for any loss or damage, including data loss while receiving our services. All repairs on your computer must be completed at your location, and equipment should not be removed for any reason.
Payments
All payments must be made in full before or immediately after the service completion using valid payment options. We do not accept any mode of payment other than that mentioned on our Website. For online payments, customers should be eligible or authorized to use the card; in situations where a 2nd person’s card has to be used for payment, we will need verbal or email authorization from the cardholder. Global Pay Solution LLC may refuse service requests in any doubtful situation. We may verify your identity before accepting payments in some critical situations.
Estimated time
We do not guarantee how long it will take to resolve an issue, as it may vary. By accepting the quotation, the customer agrees to allow Global Pay Solution LLC the required time to fix the problem. The customer’s mere speculations, which are beyond the scope of support, will not qualify them for a refund. We will issue a refund if the issue still needs to be resolved after trying all our resources. Global Pay Solution LLC will not pay any extra compensation in these situations. Any service denial in the middle of service from the customer’s end will not qualify for a refund at any cost for the technician fee.
Service Availability
Global Pay Solution LLC Onsite service is available in specific areas nationwide and may be serviced by our expert or authorized local technician, depending on the location. Customers are provided with an estimated time when making appointments. This is an estimate only and can vary based on many factors, such as previous jobs, traffic, vehicle issues, emergencies, and other possible incidents. Global Pay Solution LLC may not be held liable for losses due to a late or missed appointment and may request to reschedule if needed.
You agree that Global Pay Solution LLC shall not be held liable or responsible under any circumstance at any time for any loss or damage, including data loss while receiving our services. All repairs on your computer must be completed at your location, and equipment should not be removed for any reason.
Missed Appointments & Cancellation Policy
Online appointments may be canceled or rescheduled 6 hrs before the committed time at no charge.
We will charge a $49.99 fee if you request an onsite service visit and wish to cancel the order after the tech has confirmed his arrival time. If a technician arrives at your location at the scheduled time and you are unavailable, you will be charged for the total amount.
Unpaid Balances
Any unpaid balances remaining on your account will be subject to a 30% collection fee and transferred to our collection agency. This applies to declined credit cards, disputes, or any other reason resulting in an unpaid balance.
Global Pay Solution LLC reserves the right to cancel this service at any time if we determine it is being misused or abused or if you require an exceptionally high-than-average number of support calls. No refunds will be issued if canceled for this reason.
By accepting our quotation, clients agree to allow Global Pay Solution LLC to share their name, phone, email, and device information with the onsite support vendors.
Any change in terms will be updated on our Website, and all existing clients will be notified via email. We will notify you via email, and you need to reply with your acceptance. If you don’t agree to our changed terms, please contact us.
For Arlo product sales, please read the Arlo online store terms page.
We can be contacted via email: support@globalpaysolution.net
Global Pay Solution LLC is an independent computer/peripherals & electronics repair service provider. We are unaffiliated with any third-party brand unless specified, & We do not claim any association or ownership of such third-party names, logos, and trademarks. Names, logos, and trademarks used on this site belong to their respective owners and are shown for reference purposes only. It is an on-demand onsite repairs service. If your product is under warranty from the manufacturer, the repair and support service may be free from the respective company.